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- 🤖 Adobe Agents Take Over
🤖 Adobe Agents Take Over
Adobe doubles down on AI agents for business.
Hi AI Futurists,
Adobe just rolled out its AI agents across the Experience Cloud, aiming to shift marketers and CX teams from manual workflows to intelligent orchestration. Let’s take a look.
Here’s our agenda.
Our sponsors: Pacaso
Top AI news
Adobe doubles down on AI agents for business
Top 3 selected AI tools
AI in the wild
Best,
Lex Sokolin
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Adobe doubles down on AI agents
Adobe is going big on agentic AI, making its new AI agents generally available across its Experience Cloud suite. These aren’t just chatbots—they’re workflow-integrated, decision-making agents built on Adobe’s Experience Platform (AEP), which connects real-time enterprise data, content, and workflows. With the new Agent Orchestrator, businesses can deploy multiple AI agents that understand natural language, plan multi-step actions, and refine outputs—all within tools like Adobe Journey Optimizer, Real-Time CDP, and Customer Journey Analytics.
These AI agents are already in use by companies like Hershey’s, Lenovo, and Wegmans, and are being embedded to do everything from building customer journeys, to identifying site performance issues, to running experiments and generating insights from data. “Our agentic AI innovations are reimagining processes,” said Anjul Bhambhri, SVP of Engineering at Adobe, pointing to time-saving and personalization at scale. More than 70% of AEP customers are already using Adobe’s conversational AI Assistant, a key interface for working with these agents across both Adobe and third-party platforms.
Adobe is also planning a unified interface for agent customization via Agent Composer, where businesses can fine-tune agents to align with brand and policy. There’s even an Agent SDK for dev teams to build and orchestrate their own agents. As partnerships with Google Cloud, PwC, and Cognizant come online, Adobe is setting the stage for a network of interoperable AI agents working across enterprise environments. This shift hints at a future where humans become orchestrators, not operators, unlocking a new kind of scale in creativity, productivity, and customer understanding.
Takeaways at a Glance:
AI agents are embedded across Adobe tools: Journey Optimizer, Real-Time CDP, CJA, and more
Agent Orchestrator coordinates goal-based, multi-agent workflows from natural language prompts
Agent Composer and Agent SDK let devs customize and extend agent functionality
Interoperability with third-party agents using Agent2Agent protocol
Big brands already using it include Lenovo, Hershey’s, and Wegmans
What We Think About It:
This isn’t just a product launch, it’s Adobe staking out real estate in the future of workplace automation. Their angle is practical: use AI to upgrade human workflows, not replace them. Agent Composer may quietly become one of the most important AI dev tools in enterprise CX.
What You Can Do Right Now:
If you’re an Adobe customer, start experimenting with one of the embedded agents in Journey Optimizer or CJA. If you’re building AI-first products, look into Agent Composer and SDK access to explore orchestration models with existing business data.

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AI in the wild
Watch my AI influencer try on clothes ✨
Image edit --> video is so good at this kind of thing.
These models (Flux Kontext, nano-banana, Qwen Edit, Seedream 4) are a massive unlock for better video gen.
— Justine Moore (@venturetwins)
3:35 PM • Sep 10, 2025
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